Terms and Conditions

Last Updated: 31/03/2025

Welcome to Digitalemate! These Terms and Conditions govern your use of our website and services. By purchasing or using any of our digital products, you agree to comply with these terms.

1. General Information

1.1 Digitalemate provides digital products such as eBooks, templates, software, and other downloadable content.
1.2 All purchases are subject to the terms outlined in this document.
1.3 We reserve the right to modify these Terms and Conditions at any time. Your continued use of our website after any changes indicates your acceptance of the new terms.

2. Digital Products & Usage

2.1 All products sold on Digitalemate are digital and delivered electronically. No physical products will be shipped.
2.2 Customers receive a non-exclusive, non-transferable license to use the purchased digital product for personal or commercial purposes (as per the product license agreement).
2.3 You may not resell, redistribute, or share any purchased digital product unless explicitly permitted.

3. Payment & Pricing

3.1 All transactions on Digitalemate are processed through secure payment gateways.
3.2 We accept payments via credit/debit cards, UPI, net banking, and digital wallets.
3.3 Prices are displayed in applicable currencies and may be subject to taxes as per local regulations.
3.4 Digitalemate reserves the right to change pricing at any time without prior notice.

4. Order Processing & Delivery

4.1 Once payment is successfully processed, the purchased digital product will be available for immediate download.
4.2 Customers will receive a confirmation email with the download link. If you do not receive your product, please check your spam/junk folder or contact our support team.
4.3 Download links may have a limited number of access attempts for security purposes.

5. Refund & Cancellation Policy

5.1 Due to the nature of digital products, all sales are final, and we do not offer refunds or cancellations once a product has been downloaded.
5.2 Refunds will only be considered in cases where the digital product is defective or significantly different from the description.
5.3 Customers must contact support within 7 days of purchase for any refund request, providing valid proof of the issue.

6. Intellectual Property Rights

6.1 All digital products available on Digitalemate are protected by copyright and intellectual property laws.
6.2 Purchasing a product does not transfer ownership rights to the customer.
6.3 Unauthorized copying, distribution, or modification of our products may result in legal action.

7. Security & Privacy

7.1 Digitalemate takes data security seriously and ensures that all transactions are protected with SSL encryption.
7.2 We do not store sensitive payment information. All payments are processed through third-party payment gateways that comply with PCI-DSS standards.
7.3 For details on how we handle personal data, please refer to our Privacy Policy.

8. Limitation of Liability

8.1 Digitalemate is not responsible for any technical issues, software compatibility problems, or other difficulties arising from the use of our digital products.
8.2 We do not guarantee that our products will be error-free or uninterrupted.
8.3 Under no circumstances shall Digitalemate be liable for any indirect, incidental, or consequential damages.

9. Governing Law & Dispute Resolution

9.1 These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Maharashtra/India.
9.2 Any disputes arising from these terms shall be resolved through arbitration or legal proceedings in Mumbai Court.

10. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Name : Chetan Pradesh Desaikar

Email: support@digitalemate.com

Phone: +91-8692010955

Website: www.digitalemate.com

By using Digitalemate and purchasing our digital products, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Thank you for choosing Digitalemate!