Digital Product Delivery & Refund Policy

Last Updated: 21st October 2025

Since we sell digital products, there is no physical shipping involved.
Once your payment is confirmed, download access is provided instantly through your account dashboard or email.

1. Delivery Policy

• Your purchased files are available for immediate download after checkout.

• If you do not receive your download link within 15 minutes, please contact us at support@digitalemate.com.

• Downloads remain accessible in your account unless otherwise stated.

2. Refund Policy

Because digital products are instantly delivered, all sales are final.
Refunds are only approved in special cases:

• Duplicate payment or accidental double purchase.

• File corruption or technical issue verified by our support team.

To request a refund, contact us within 7 days of purchase.

3. Support

If you face download or file issues, our support team will promptly resolve the problem or re-issue the files.

“This policy was last updated on 21st October 2025. Please review regularly for updates.”