Privacy Policy

Effective Date: 31/03/2025

At Digitalemate, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and secure your data when you use our website and make purchases through various payment gateways.

1. Information We Collect

When you visit Digitalemate or make a purchase, we may collect the following information:

• Personal Information: Name, email address, contact details, and billing information.

• Payment Information: Payment details processed securely through third-party gateways (we do not store card details).

• Order Details: Purchase history, product downloads, and transaction records.

• Technical Data: IP address, browser type, and usage analytics to improve website experience.

2. How We Use Your Information

We use your information for:

• Order Processing: To complete your digital product purchase and send download links.
• Payment Processing: To securely process payments through third-party gateways.
• Customer Support: To assist with product access, refunds, or queries.
• Marketing & Updates: To send promotional emails (only if you opt-in).
• Website Improvement: To analyze trends and enhance user experience.

3. Payment Security & Processing

• All payments on Digitalemate are securely processed through trusted payment gateways.

• We do not store or process payment details like credit/debit card numbers or UPI credentials.

• Payment providers are PCI-DSS compliant and follow industry-standard encryption to protect financial data.

4. Data Protection & Security

We take data security seriously.

• Your personal data is encrypted and stored securely.

• We implement firewalls and SSL encryption to protect sensitive information.

• Only authorized personnel have access to your data.

5. Cookies & Tracking Technologies

We use cookies to:

• Improve user experience
• Analyze website performance
• Provide personalized recommendations

You can manage cookies through your browser settings.

6. Third-Party Sharing

We do not sell, trade, or share your personal information with third parties except for:

• Payment Gateways: To process transactions securely.

• Legal Authorities: If required by law for fraud prevention.

• Service Providers: For website hosting and analytics (with strict confidentiality).

7. Your Rights & Choices

You have the right to:

• Access or update your data.
• Request data deletion (except required transaction records).
• Opt-out of marketing emails anytime.

To make a request, contact us at support@digitalemate.com.

8. Policy Updates

We may update this policy from time to time. The latest version will always be available on our website.

9. Contact Us

If you have any questions about this Privacy Policy, reach out to:

Name : Chetan Pradesh Desaikar

Email: support@digitalemate.com

Phone: +91-8692010955

Website: www.digitalemate.com